Sell or Trade T&C’s
Terms and conditions for sell or trade
14. Payments to you
14.1 Payment to you is made via bank transfer (BACS). Once a contract is agreed, you will be contacted and prompted to send a valid sort code and account number via email for payments to a UK registered account. For payments to accounts registered outside the UK, you are required to provide a SWIFT / BIC code, IBAN number, account number and bank address.
14.2 It is your responsibility to ensure that the payment details, including account number and sort code or international payment details, are correct and accurate. We may prompt you via email to verify that the payment details you have provided are correct and accurate. Such communications or prompts of this type from us to you do not mean that we assume any responsibility whatsoever for the validity of the details that you submit / provide and it remains your sole responsibility to ensure that the payment details you have provided are correct, complete and accurate. PPP Cameras will not be liable if you fail to receive a payment or suffer any loss, including but not limited to a payment sent to an incorrect account or recipient, as a result of any failure by you to correctly, completely and accurately provide and / or submit all payment details required when using our secure form or when providing details in any manner.
14.3 Failing to provide correct and accurate payment details when prompted may result in delays in payments being made. PPP Cameras holds no responsibility for any such delays however arising. You are responsible for providing us with correct payment details (Account number and sort code for UK bank account. IBAN and Swift/BIC code for non-UK Bank account) . If you fail to provide correct payment details to us within 6 weeks of your item(s) being checked, PPP Cameras reserves the right to take ownership of your item(s) without further notification or payment. In the case of adjusted quotes, you are responsible for replying to the adjustment email within 6 weeks of the send date. The response can be either through clicking the ‘accept’ button or replying in writing to confirm that you do not wish to proceed and confirming your return address for the items. We reserve the right to take ownership of your item if you do not respond to accept or decline your adjusted quote in the manner outlined here.
14.4 You understand, accept and agree that some of the payment methods made available to you to process these payments, including, but not limited to, payments by bank transfer (BACS), depend on third parties who we cannot and do not control. We will not be liable for delay in receipt of payment as a result of the actions or inactions of such third parties. Payments may be subject to discretionary validation and security checks that we or third parties may require.
15. Force Majeure
PPP Cameras will not be liable for any failure to perform our contractual obligations if this is due to circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, acts of God, fire, floods, storms, pandemic, epidemic, forms of industrial action, actions of Internet service providers, and decisions by governments or other authorities.
13. Personal Data and Effects
13.1 We recommend that you delete or remove ALL personal data that may be stored on a device, such as digital images, private information or contact details before Products are collected as part of a purchase or exchange.
13.2 We are not liable for any personal, confidential, private or other information provided to us by customers, whether knowingly or unknowingly, in connection with a purchase or exchange of the Products. We are also not liable for the security of such data.
13.3 Please ensure that you remove all media storage devices / memory cards/ film before sending your Products to us. Storage media, memory cards or similar which we find on receipt of the Products will NOT be returned. They will be recycled / properly disposed of and we do not accept responsibility for such items sent by mistake.
13.4 PPP Cameras is not liable for items that are not the subject of the relevant contract but which have been sent to us, whether knowingly or unknowingly. The Customer is liable for sending such additional items; PPP Cameras does not accept any liability for returning such items.
13.5 If we discover that Products sent by you as part of a purchase or exchange have been reported stolen, we will notify you by email. We will place the Products in question in a blocked warehouse and inform the relevant authorities.
7. Purchase and Exchange, Entry into Contract
This clause 7 shall apply where we purchase from you or exchange Products with you. The provisions for the sale of Products to you can be found in clause 4.
7.1 General conditions for purchase and exchange
7.1.1 You can offer us used Products, which are included in the range of Products in the Online Shop, for sale as part of a purchase or exchange.
7.1.2 The following conditions apply to purchase and exchange:
7.1.2.1 You must be the rightful owner of the Products offered and have the right to offer the Products for purchase or exchange.
7.1.2.2 You are responsible for ensuring that all Products you offer have been legally imported into the United Kingdom. If you are the first purchaser of the Products, we may require you to provide a VAT receipt as proof of the first purchase. If you are the second purchaser of the Products, we reserve the right to request further information.
7.1.3 We are not obliged to accept Products from our customers. This applies even after the Products offered for purchase or exchange have been sent to us for inspection. After entry into the contract in accordance with this clause and payment or performance of the contract, title to and ownership of the Products is irrevocably transferred to PPP Cameras with immediate effect. In the event of an exchange with a consumer, the consumer is entitled to return the Products received from us in the exchange within the 14-day withdrawal period pursuant to clause 9.
7.2 Transmission of information on Products to us
7.2.1 You can use the "Sell or Exchange" menu item in the Online Shop to use a form on the “Request a Quote” webpage to provide us with information about Products owned by you so that we can make you a purchase offer in respect of these Products. You will provide us with information about the item in question (type, brand, model) including a description of the condition of the item. Your description of the brand, model and condition should correspond to the product you are offering at the time of the offer. When we inspect the Products, we will use the descriptions of conditions below, which are also the basis of our initial valuation.
7.2.2 Description of properties
Condition 1: "Like New"
Looks brand new i.e. no cosmetic wear and tear
Any casings, sensor, glass, buttons and screen(s) are in pristine condition
No scuffs, marks or scratches
Excellent working order
No marks / damage to glass or prism
Condition 2: "Excellent"
Looks close to new i.e. only the lightest signs of cosmetic wear
Any casings, sensor, glass, buttons and screen(s) are in excellent condition
No significant scuffs, marks or scratches
Excellent working order
No marks / damage to glass or sensor
I
Condition 3: "Good"
Good overall condition, may have some signs of cosmetic wear i.e. light scuffing to some areas / slight shiny surfaces
Any casings, sensor, glass, buttons and screen(s) are in good condition
No significant chips / scratches or damage
Excellent working order
No marks / damage to glass or sensor
I
Condition 4: "Well Used"
Well used condition, may have significant signs of cosmetic wear i.e. scuffing to some areas / shiny surfaces / marks
Any casings, sensor, glass, buttons and screen(s) are full working condition
Full working order
No marks / damage to glass or sensor unless specifically stated
Condition 5: "Heavily Used"
Heavily used condition, may have significant signs of cosmetic wear i.e. scuffing / shiny surfaces / marks / scratches / chipping to paint / peeling surfaces
Full working order
No marks / damage to glass or sensor unless specifically stated
Condition 6: “Broken” - Not in full working order, Internal fungus or damage to glass, Damage to prism, Working parts missing or not functioning
7.2.3 The quality of the Products specified by you when transmitting the item information and requesting an evaluation has a direct effect on the price we quote in the evaluation.
7.3 Confirmation of receipt of the Product information
7.3.1 We will confirm receipt of the Product information by means of an automated email in which the Product information is listed again. This information will also contain an initial evaluation of the Product with regard to the possible purchase price which we may offer you.
7.3.2 Such an e-mail is not a binding offer by us. If you agree with our initial evaluation of the items, the Products can go through our inspection process.
7.4 Product review process
7.4.1 In the case of a purchase or exchange, a courier will be commissioned to collect the Products or you may choose to deliver the item(s) yourself to the shipping company's collection point. We shall only be liable for late or unsuccessful collection in accordance with clause 10.
7.4.2 If the Products are not collected due to an error by PPP Cameras or the courier service, we will arrange an alternative collection date free of charge.
7.4.3 If the Products cannot be collected because nobody can be reached at the address provided, incorrect address details have been provided or the Customer is otherwise responsible for the failed collection, an additional fee of £10 will be charged for a new collection.
7.4.4 In the event of an exchange, we will not reserve Products which you wish to purchase from us in accordance with clause 3 until you have provided the item information and confirmed a date and address for our courier service. In the case of a reply by email, we must have received prior confirmation that the courier service has been commissioned.
7.4.5 If, on receipt of the Products, we find that they match your description, we will send you a new email to confirm our original evaluation. A contract will then be entered into on the basis of these already known terms.
7.4.6 If we discover on receipt of the Products that the actual condition of the Products differs from your description and the initial valuation needs to be adjusted, we may offer you an altered valuation. In this case, we will contact you by email and inform you of the new rating of your Products. With this email, we give you the opportunity to accept or reject the new evaluation. A new evaluation means that we reject your offer, but in return make you a new offer to enter into a contract on the basis of this new offer. If you reject the new evaluation, no contract for a purchase or exchange is entered into and we will return the Products to you free of charge.
7.4.7 PPP Cameras retain the right to cancel the transaction or adjust the valuation for any reason inclusive of, but not limited to:
If Products differ in age, usage or exact model from that quoted.
If Products are faulty or show signs of imminent failure.
If Products are not as described.
If Products do not include necessities such as batteries or chargers.
If Products show signs of excessive wear not previously described.
If Products show signs of having impact or other damage.
If Products show signs of internal fungal growth or damp.
If Products are not EU or UK stock.
If PPP Cameras suspects the product is counterfeit or 'non original' in any way.
7.4.8 If you accept the new valuation, the price that you and PPP Cameras have newly agreed for the Products will be updated and a contract will be entered into on the basis of the adjusted terms. If a payment to you is processed, the new valuation will represent the new price for the relevant Products. The price based on the new valuation is the binding purchase price we offer you. The new valuation can be accepted orally or in writing (email is sufficient). If no contract is entered into, we will return the item to you at our expense.
7.4.9 Payments made to you by PPP Cameras in connection with a purchase or exchange are subject to the provisions of clause 14 of this Agreement.
7.4.10 The following is offered as a guide only for the timescale that the transaction will take to complete. All the following times and dates are non-binding and are for your information only.
When using our free courier service, we usually receive the Products the next working day following collection, unless the Products are sent from a remote location.
We will then compare the Products with the information you have provided and will carry out our Products inspection on ALL Products as soon as possible. This usually takes two to five working days, but may take longer.
Bank transfers are processed for payment in batches and once your Products have been checked and you have verified your bank details and these have passed to our payment system, payment is made within 3 working days. Exactly when the funds are cleared and available to you in your account can vary depending on which organisation the account is held with.
Please note that we will regularly keep you informed by email about the progress and status of the purchase or exchange.
PPP Cameras has no responsibility for any delays by the courier services.
7.4.11 The price offered by PPP Cameras is the total amount offered for your equipment. In the event that you are liable to pay VAT (and are therefore obliged to charge VAT on a sale to PPP Cameras), the offer is VAT inclusive. If you are subject to VAT, you must notify PPP Cameras at the beginning of the purchase or exchange process. In this case, you must also present a sales invoice at the time of sale, indicating the amount of VAT.